FAQs

IPL, or Intense Pulsed Light, operates much like laser hair removal, but it's more straightforward and safe for use at home.

Atlas precisely targets unwanted hair at its root and eliminates it using IPL pulses. It does this without burning or damaging your skin, leading to the interruption of hair growth and ultimately resulting in permanent hair reduction.

Good question!

Home-based IPL is a fresh yet thoroughly researched technology that's revolutionizing the hair removal game – it's our belief that it won't be long before traditional shaving takes a back seat. Trust us, once you try Atlas, there's no going back!

Step 1: Start by thoroughly cleaning and drying the area you're about to treat.

Optional: Use the included razor if needed to remove any hair in this area.

Step 2: Connect the power cord to Atlas and insert the plug into a power outlet.

Step 3: Activate Atlas by a quick press on the Power On/Off button located on the device. Atlas comes with five power intensity levels which you can adjust by pressing the ON/OFF button; higher levels mean more energy output and faster results. We recommend starting from level 1 and increasing the intensity over time as required.

Step 4: Put on the eye protection included with Atlas.

Step 5: Position Atlas's light outlet vertically on the skin area you wish to treat.

A sensor light on the device will light up when Atlas is correctly placed, indicating it's ready to go. Start the hair removal process by pressing the Auto-Pulse or Manual-Pulse button for automatic or manual flash mode respectively.

Step 6: After hair removal is complete, press and hold the On-Off button for 1 to 2 seconds to turn off the device (never pull the plug without turning off the machine to avoid damage).

Indeed, we advise you to shave the area you plan to treat prior to using Atlas. By trimming the hair to an optimal length, Atlas can more effectively target and disrupt hair follicles.

To get the most out of Atlas, we suggest using it three times weekly for the initial month. After this period, maintenance sessions can be done once every two weeks or monthly, as necessary.

Remember, everyone's hair growth is unique, so feel free to adjust based on your needs. For thicker hair or more persistent areas, consider increasing the intensity level and usage frequency. As always, pay attention to your skin's response and make modifications to prevent discomfort or undesirable reactions.

With your order you'll receive the following:

• Atlas IPL Handset
• User Guide
• Power Plug
• Eyewear & Razor

You can use Atlas practically anywhere! It's designed for the chest, back, arms, legs, face, and even your more sensitive regions. Essentially, any place you have unwanted body hair.

Atlas is designed to provide long-term hair reduction after 12 sessions, typically spanning 6-12 weeks based on your personal treatment plan. However, many users begin to notice a significant decrease in hair growth after just the 3rd or 4th session!

Indeed!

Atlas is designed to offer a lasting reduction in hair growth. However, remember that individual results may vary. If you spot any areas of hair making a comeback over time, your Atlas is primed and ready for any necessary touch-ups!

Not at all!

IPL stands apart from other hair removal methods because it's virtually pain-free – say goodbye to the wincing, accidental cuts, or painful waxing. If you have sensitive skin, higher settings might cause slight discomfort, but using Atlas on a lower intensity ensures a gentle, easy treatment.

While Atlas is designed with safety in mind, some individuals may experience mild skin reactions such as a warm sensation, minor discomfort, or temporary redness after treatment, typically subsiding within a few hours.

If any discomfort persists or you observe unusual skin reactions, we recommend discontinuing use and consulting with a healthcare provider.

To ensure our products are a good fit for your skin, we suggest performing a patch test on a small area before applying fully. Always follow the user guide instructions for optimal and safe results.

Atlas is generally recommended for individuals aged 15 and above, as body hair typically matures around this age.

However, hair maturity can vary, making the decision to use Atlas dependent on the individual.

For those under 18, we strongly advise seeking parental consent or consulting with a skin specialist, such as a cosmetician or dermatologist, before beginning use.

For darker freckles or moles, we advise against applying IPL treatment directly. Light freckles, on the other hand, are generally safe to treat. If you have an area you wish to treat that has dark freckles or moles, we recommend coloring over them with a white pencil before treatment.

We advise against applying IPL directly on tattoos as it can lead to uncomfortable burns. However, it's completely fine to treat the skin around tattoos.

If you've just come back from sunbathing, we advise waiting for at least two weeks prior to your IPL session. Conversely, if you're intending to tan post-IPL treatment, make sure to allow a gap of at least 48 hours.

We strongly advise against using IPL treatment if you encounter any of the below conditions:

• Diagnosed skin disorders
• Skin diseases such as allergic dermatitis or eczema
• Photosensitive epilepsy or Photosensitivity

Moreover, refrain from treating excessively dark areas (refer to the skin tone chart on our product page), broken or scabbed skin, cancerous lesions, hemangiomas, or areas with artificial, aesthetic, prosthetic, or plastic materials.

The arrival of your order can vary depending on your specific location, though most of our customers receive their orders between 7-14 business days. If over 20 business days have passed and you've not received your order, kindly reach out to us at hello@spartnskin.com, and we'll promptly assist with tracking your order's status.

We're pleased to provide complimentary shipping to over 20 countries worldwide. If you're able to input your address at the checkout stage, that means we can deliver to your location!

Our mission is to process and dispatch all orders within a 1-3 business day window. Every order includes comprehensive tracking from the moment it leaves our warehouse to its arrival at your doorstep.

All orders are shipped in robust packaging to guarantee the product's protection during transit.

Kindly note, we aren't liable for delays, lost or damaged shipments, or orders dispatched to incorrect or invalid addresses. In case of any concerns regarding your order, feel free to reach us at hello@spartnskin.com, and we'll do our utmost to help locate missing items or delve into delayed deliveries.

Once your Atlas order is on its way, we'll send a tracking number directly to your email. You can then use this number to monitor the progress of your shipment right here.